Privacy Policy

At HealthPlanFinder, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Request a quote or enroll in a health insurance plan
• Create an account on our website
• Contact us for support or information
• Subscribe to our newsletter or marketing communications

This information may include:

• Name, email address, phone number, and mailing address
• Date of birth and Social Security number
• Income information and household size
• Health information relevant to insurance coverage
• Payment information (processed securely by our payment processors)

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website and search terms used
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide personalized health insurance quotes and recommendations
• Process your enrollment in health insurance plans
• Verify your eligibility for subsidies and financial assistance
• Communicate with you about your coverage and account
• Provide customer support and respond to your inquiries
• Send you important updates about your coverage or our services
• Improve our website and services
• Comply with legal obligations and prevent fraud
• Send marketing communications (with your consent)

3. How We Share Your Information

We may share your information with:

Insurance Providers

We share your information with insurance companies when you request quotes or enroll in their plans. This is necessary to provide you with coverage options and complete your enrollment.

Service Providers

We work with third-party service providers who help us operate our business, including:

• Payment processors
• Cloud hosting providers
• Email and communication services
• Analytics providers
• Customer support tools

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as:

• Court orders or subpoenas
• Government investigations
• Compliance with applicable laws and regulations
• Protection of our rights, property, or safety

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4. Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive information
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You have the right to request a copy of the personal information we hold about you.

Correction

You can request that we correct inaccurate or incomplete information.

Deletion

You can request that we delete your personal information, subject to certain legal exceptions.

Opt-Out

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Do Not Sell

We do not sell your personal information to third parties.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.

7. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. HIPAA Compliance

As a health insurance marketplace, we comply with the Health Insurance Portability and Accountability Act (HIPAA) when handling protected health information. We maintain appropriate safeguards to protect the privacy and security of your health information.

10. International Users

Our services are primarily intended for users in the United States. If you access our services from outside the U.S., your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date at the top of this page
• Sending you an email notification (for significant changes)

Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: